Information Technology Support Analyst (Part Time)

LocationMain Campus

Position SummaryThe University of Arizona James E. Rogers College of Law invites applicants for the position of Information Technology Support Analyst.

This position's primary responsibility is to support the Daniel F. Cracchiolo Law Library by providing hardware and software support for the library staff, and assisting the Head of Library Technical Services in various IT special projects. This position's secondary responsibility is providing hardware and software support for Arizona Law personnel and assisting IT staff in various projects.This role also provides day-to-day maintenance of the computer lab and supervision of student assistant(s); in addition to, maintaining the fitness and operability of the computers and equipment, and providing assistance to students and instructors using the lab.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized on Forbes 2015 list of America's Best Employers in the United States and has been awarded the 2015 Work-Life Seal of Distinction by the Alliance for Work-Life Progress! For more information about working at the University of Arizona, please click here.

Duties & Responsibilities

Installs, configures and performs routine maintenance on systems hardware and software including servers and operating systems. Creates and maintains user accounts.

Maintains, monitors and supports data and voice networks including client connectivity, authorization and authentication mechanisms.

Participates in designing, analyzing, implementing and maintaining applications systems. Writes and maintains computer code and tests applications.

Participates in the analysis, design, development, maintenance and administration of automated databases. Implements and maintains data structures including stored procedures and views.

Performs basic analysis, design, development, and maintenance of web sites.

Installs, configures and maintains workstation hardware, software and peripherals. Evaluates workstation support needs; plans and implements maintenance, upgrades and training programs. Resolves hardware/software problems.

Implements and monitors computer security and quality assurance procedures and maintains associated required documentation.

Participates in research of current and emerging computing technologies.

Knowledge, Skills, & Abilities

Knowledge of the theory, principles and practices in area of assignment that may include systems administration, network systems administration, applications design/development, database design/development or administration, web site design/development and/or workstation/end user support.

Minimum Qualifications

Skill in providing information technology related customer service to users having varying levels of technical expertise.

Ability to analyze computer hardware and software problems.

Ability to work independently and as part of a team.

Ability to communicate effectively verbally and in writing.

Arizona Board of Regents Minimum Qualifications

Three years of information technology experience in area of assignment which may include system administration, network systems administration, applications design/development, database design/development or administration, web site design/development or administration and workstation/end user support;

OR, an Associates degree in Information Technology or related area AND two years of information technology experience in area of assignment which may include system administration, network systems administration, applications design/development, database design/development or administration, web site design/development and workstation/end user support;

OR, Any equivalent combination of experience, training and/or education.

Preferred Qualifications

At least two years of experience providing hardware and software support.

At least two years of experience in user support of Windows 7 and Windows 10 OS, as well as experience with Mac OSX.

At least one year of experience in user support of Windows 2013 and Windows 2016 Server.

Full Time/Part TimePart Time

Number of Hours Worked per Week20

Benefits EligibleYes - Full Benefits

Posted Rate of PayDOE

Type of criminal background check requiredName-based criminal background check (non-security sensitive)

Desired Start Date12/05/2016

Review Start Date11/28/2016

The University of Arizona is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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Source: Information Technology Support Analyst (Part Time)